PRIVACY POLICY

Last Updated: June 2026

Welcome to Hospitalopedia.com (“Hospitalopedia”, “we”, “our”, or “us”).

Hospitalopedia.com is committed to protecting the privacy and personal information of our users, healthcare professionals, hospitals, clinics, diagnostic centers, and visitors. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website, services, directories, listings, forms, and related features.

By using Hospitalopedia.com, you consent to the practices described in this Privacy Policy.

1. WHO WE ARE

Hospitalopedia.com is an online healthcare directory and information platform that helps users discover hospitals, clinics, healthcare facilities, doctors, specialists, diagnostic centers, and related healthcare services across India.

Hospitalopedia does not provide medical treatment, medical advice, diagnosis, or emergency healthcare services.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Information You Provide Directly

When you:

Submit a hospital or doctor listing
Contact us through forms
Request information
Subscribe to newsletters
Create an account (if applicable)
Submit reviews or feedback

We may collect:

Full name
Email address
Phone number
Organization name
Hospital or clinic details
City and state
Professional information
Messages and communications

B. Healthcare Provider Information

For directory listings, we may collect and publish:

Doctor name
Qualifications
Specializations
Experience
Clinic or hospital affiliation
Contact information
Address
Working hours
Professional profile details

Such information may be obtained from:

Healthcare providers themselves
Publicly available sources
Authorized representatives
Hospitals and clinics

C. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Referral URLs
Pages visited
Time spent on pages
Search activity
Location data derived from IP

D. Cookies and Similar Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

Improve website functionality
Analyze traffic patterns
Remember user preferences
Measure website performance
Enhance user experience

Users may disable cookies through browser settings. However, some features may not function properly if cookies are disabled.

3. PURPOSE OF COLLECTION

We process personal information for legitimate business purposes, including:

Operating and maintaining Hospitalopedia.com
Displaying healthcare listings
Improving search functionality
Responding to inquiries
Verifying listing accuracy
Preventing fraud and abuse
Website analytics
Marketing communications (with consent where required)
Compliance with legal obligations
Security monitoring

4. LEGAL BASIS OF PROCESSING

We process personal information based on:

User consent
Legitimate business interests
Performance of requested services
Compliance with legal obligations
Protection of users and platform security

5. INFORMATION SHARING

We do not sell personal information.

We may share information with:

Service Providers

Including:

Hosting providers
Analytics providers
Cloud infrastructure providers
Customer support systems
Security providers

Healthcare Facilities

When users request contact, appointment, or listing-related assistance.

Legal Authorities

Where required by:

Court orders
Government authorities
Regulatory obligations
Law enforcement requests

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets.

6. PUBLICLY AVAILABLE DIRECTORY INFORMATION

Hospitalopedia is a public healthcare directory.

Information submitted for public listings may be displayed publicly, including:

Hospital names
Clinic names
Doctor names
Professional qualifications
Addresses
Contact details
Services offered

Healthcare providers submitting information acknowledge and consent to publication of directory information.

7. DATA RETENTION

We retain information only for as long as necessary to:

Provide services
Maintain directory records
Comply with legal obligations
Resolve disputes
Enforce agreements

When no longer required, information will be deleted, anonymized, or securely archived.

8. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards including:

SSL encryption
Secure servers
Access controls
Security monitoring
Malware protection
Regular software updates

While we strive to protect information, no internet transmission or storage system can be guaranteed 100% secure.

9. YOUR RIGHTS UNDER INDIA’S DIGITAL PERSONAL DATA PROTECTION ACT (DPDP ACT), 2023

Subject to applicable law, users may:

Request access to personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent where applicable
Request information regarding data processing activities
File grievances regarding data handling

Requests may be submitted using the contact details provided below.

10. THIRD-PARTY SERVICES

Hospitalopedia may use third-party services such as:

Google Analytics
Google Maps
Search Console
Advertising networks
Social media integrations

These third parties may collect information according to their own privacy policies.

Hospitalopedia is not responsible for the privacy practices of third-party websites or services.

11. EXTERNAL LINKS

Our website may contain links to:

Hospital websites
Clinic websites
Government portals
Healthcare resources

We are not responsible for the privacy practices, content, or security of external websites.

12. CHILDREN’S PRIVACY

Hospitalopedia is intended for users aged 18 years and above.

We do not knowingly collect personal information from children under 18 years of age. If such information is discovered, we will take reasonable steps to delete it.

13. MEDICAL DISCLAIMER

Hospitalopedia is an informational healthcare directory.

We do not:

Provide medical advice
Diagnose conditions
Recommend treatments
Guarantee healthcare outcomes

Users should always consult qualified healthcare professionals for medical decisions.

In medical emergencies, contact local emergency services immediately.

14. LISTING CORRECTIONS AND REMOVAL REQUESTS

Doctors, hospitals, clinics, and healthcare facilities may request:

Profile updates
Corrections
Listing modifications
Removal requests

Upon verification, Hospitalopedia will review and process reasonable requests within a reasonable timeframe.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

Changes become effective when published on this page. Continued use of the website constitutes acceptance of the updated Privacy Policy.

16. CONTACT US

For privacy-related questions, requests, corrections, grievances, or data rights requests, contact:

Hospitalopedia.com

Email: admin@hospitalopedia.com

Website: https://www.hospitalopedia.com

Subject Line: Privacy Request

We will make reasonable efforts to respond within applicable timelines under Indian law.

CONSENT

By accessing or using Hospitalopedia.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.